Returns & Exchanges
At by Montessori Generation, we want you to be completely satisfied with your educational materials; if a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for the return to receive a Return Authorization and a prepaid shipping label.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all parts, manuals, and educational components are included and secure.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Quality Check and Refund
Once our warehouse inspects the returned items for quality, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing